The job…

The Control System Technician is responsible for servicing the needs of our clients by carrying out the following core duties:
• Meet our clients’ needs, and exceed their expectations by delivering reliable, responsive support, and troubleshooting complex technical issues with an appropriate sense of urgency

   o  Demonstrate a thorough understanding of the complete system process, and the function of our control system in that process, and apply this knowledge appropriately, based on the assignment or issue
    o   Utilize PLC software for problem diagnosis and component replacement
    o   Identify issues, provide input, and make recommendations for resolution
   o   Remote support of control systems o Travel to client facilities for onsite field service

• Do the Right Thing by setting our clients up for success with control system operation training, and educating them to utilize the control system to the fullest

   o  Ensure the client understands how their control system functions, and how the control system creates process efficiencies, and streamlines their tasks
    o  Educate the client on how to obtain, and maintain, near 100% uptime of their system
    o   Perform project startup, providing periodic status updates to all stakeholders
   o   Conduct Site Acceptance Testing to ensure the control system functionality
   o   Program soft starters and variable frequency drives

• Be a Hero to the Sweeney Controls Technical Team by independently resolving day-to-day client inquiries, enabling each team member to focus on their respective primary tasks

   o  Act as initial point of contact for all client control system-related concerns, escalating issues as appropriate
    o  Make minor control system modification, and PLC and HMI program modifications to existing control systems
    o   Conduct Factory Acceptance Testing of control systems at Sweeney Controls Facility
   o   Help drive our Vision and fulfill our Mission by performing other tasks when needed

• Promote superior customer service and Keep it Clean by fostering effective, proactive communication

   o  Daily correspondence with clients including fielding client calls, sending project updates, and coordinating project startups
      •   Communicate calmly and clearly regarding progress, potential problems, and solutions to clients, field tradespeople, and on-site engineers
    o   Contribute to the seamless delivery of responsive client service by documenting essential details
      •  Maintain appropriate records and documentation of service work performed and ensure timely follow-up with fellow technical team members concerning service status and potential issues
      •  Ensure records are thorough, so that the issue and its status can be referenced at any time, by any technical team member
   o  Represent Sweeney Controls onsite, via email, and over the phone, cultivating and sustaining client, vendor, and contractor relationships

What we’re looking for…

• 2 year associate degree in Electrical, Electronic Technology, Mechatronics, Automation, or related field
• Comfortable around live electricity
• PLC, HMI, and instrumentation experience
• Basic computer networking skills
• Ability to work under pressure
• Ability to effectively execute on multiple tasks concurrently
• Ability to adapt to rapidly changing circumstances
• Problem-solving skills
• Good communication skills
• Excellent customer service
• Thorough in their work /li>
• Good mechanical aptitude
• Clean driving record

Physical Requirements

• Standing for sustained periods of time
• Walking through job sites
• Finger dexterity for electrical wiring and computer work
• Hearing acuity in order to speak with people in-person and over the phone
• Ability to lift up to 40 pounds
• Visual acuity to see detail on a computer monitor and use hand and power tools
• Exposure to indoor and outdoor environmental conditions
• Driving a motor vehicle is a required function of this position

Additional Requirements

• Must be able to travel up to 18,000 miles per year, including overnight stays
• Working with 120V control systems
• Working with 480V 3-phase starting equipment including cross-line starters, soft starters, and variable frequency drives

Benefits

• Health, Dental, and Vision Insurance
• 401K with company match
• Company-paid Life Insurance
• EAP
• Wellness Incentive Program
• Paid Holidays
• Paid Time Off
• Flexible Work Arrangements
• Professional Development and Educational Reimbursement
• Rewards and Recognition Program
• Monthly breakfast with the boss
• Donut Thursdays
• Casual Friday…every day!

If this sounds like the fit for you, send your resume, cover letter, and salary requirements to: [email protected]